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Forster Communications Impact Report 2021-22

Forster Communications was founded in 1996 with one purpose - to use the power of communications to protect and improve lives. Everything we do, inside our company as well as with our clients and partners, is helping to build a regenerative economy that works for people and planet. We have always been transparent about our performance and our 2021-22 Impact and Client Disclosure Report looks at how we're continuing to lead change by implementing our Climate Positive Plan.

PROGRESS FOR PEOPLE AND PLANET IMPACT REPORT 2021-22 1

FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 CONTENTS FOREWORD 4 OUR PURPOSE 6 YEAR IN NUMBERS 7 CLIMATE AND ENVIRONMENT 8 CREATING A BETTER SOCIETY 14 UN GLOBAL COMPACT REPORT 20 OUR IMPACTS DATA 24 CLIENT DISCLOSURE REPORT 30 2

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FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 MAKING PROGRESS, INSPIRING CHANGE AT FORSTER COMMUNICATIONS, WE HAVE BIG AMBITIONS. WE’RE HELPING TO BUILD A REGENERATIVE ECONOMY THAT WORKS FOR PEOPLE AND PLANET, AND WANT TO MAKE REAL PROGRESS ON THE BIG ISSUES OUR SOCIETY FACES. We recognise that, as a small business, Almost all of our suppliers now have net zero As signatories of the UN Global what we can achieve by ourselves is limited. goals and more of our clients have set Compact since 2007, we’re committed Our greatest opportunity to make change is greenhouse gas reduction targets, while to making progress on its 10 collaborating with others. That knowledge Forster has achieved carbon neutrality. principles covering human rights, guides our work as communicators, helping Social justice is just as important to us as environment, labour and anti- clients turn their sustainability ambitions climate justice and we don’t think you can corruption. Our impact report for into action. deliver progress for one without the other. So, 2021-22 includes communication of It also leads us to go further and inspire as the cost of living crisis deepens, progress in these areas and gives a positive change through dialogue and we were delighted that three more of our clear and comprehensive view of our example. In our Climate Positive Plan, suppliers joined the Living Wage Foundation impact across all all aspects of published in 2020, we made a bold during the year. sustainability. commitment not only to reduce our own Amanda Powell-Smith, CEO, climate impact but also to influence our We made modest strides towards a more Forster Communications clients and suppliers to do the same. diverse and inclusive workforce at Forster, committing to interview anyone with a 2021-22 was the year of COP 26 and as the protected characteristic who meets the world woke up to the need to keep 1.5 alive, criteria for a role, and completing our first we saw real progress towards achieving diversity and inclusion survey with colleagues some of our ambitions. as a baseline for future improvement. There is a lot more work for us to do in this area. 4

PROUDLY INDEPENDENT We have always been transparent about our performance, using third party accreditation to measure and benchmark progress, including: –B Corp –B Impact Assessment –Green Element –Eshcon –ISO 14001 –Living Wage Campaign 5

FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 OUR VISION AND PURPOSE SINCE WE WERE FOUNDED IN 1996, FORSTER HAS USED THE POWER OF COMMUNICATIONS TO PROTECT AND IMPROVE LIVES AND MAKE A POSITIVE IMPACT ON THE PLANET. We work with progressive businesses and complex and difficult transitions, and help Our aim is to add positive value through charities who feel the same. Organisations them to make that journey. everything we do as a team and with our that share our vision of a regenerative To sustain real progress takes constant clients, while also running a successful, economy where growth goes hand in hand measurement and transparency. That’s financially sustainable business that’s a with restoring biodiversity, removing carbon why every year we produce our impact brilliant place for our people to work. and ensuring justice, equity and inclusion. report to review the impact we have made, We recognise that change is incremental and the challenges we face and how we have sometimes hard to achieve. So we work with sought to overcome them. clients and partners who are going through 6

THE YEAR IN NUMBERS OUR JOURNEY 2015 % % We became a founding UK B Corp. Since then we have won 10 Best for 99 90 the World awards. OF SUPPLIERS BY OF BUSINESS-SECTOR 2019 VALUE HAVE MADE CLIENTS HAVE SET GHG We declared a climate emergency, pledged NET ZERO PLEDGES REDUCTION TARGETS to reach net zero emissions by 2030, and published our first Client Disclosure Report. 2020 % % We published our Climate Positive Plan with commitments to drive change across 21 100 our team, our clients, our suppliers and our wider community. INCREASE IN OUR SUPPLIERS WHO OF COLLEAGUES ARE MEMBERS OF THE LIVING VOLUNTEERED THEIR TIME 2021 WAGE CAMPAIGN TO SUPPORT A CHARITY We measured our total carbon footprint, including our suppliers and other Scope 3 emissions, setting a new benchmark against which to track reductions. 2022 4.1 3.3 We divested our banking and pensions provision from fossil fuel investments and TONNES REDUCTION IN OUR RATIO OF HIGHEST TO became carbon neutral. We published new policies that make our recruitment more TOTAL CO2 EMISSIONS LOWEST SALARIES inclusive and extend a right to 50% home (SCOPES 1, 2 AND 3) working across the team. 7

FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 A POSITIVE IMPACT ON THE PLANET OURSELVES OUR CLIMATE POSITIVE PLAN COMMITS US TO REDUCE EMISSIONS THROUGHOUT OUR VALUE CHAIN. WE SET A TARGET THAT, BY 2022, 100% OF OUR SUPPLIERS WOULD HAVE NET ZERO PLEDGES. We reduced our total emissions emit – verified by environmental consultancy We reduced our carbon emissions by Green Element. To achieve this, we changed 4.1 tonnes. This is despite an increase how we offset emissions, making sure we in emissions from premises and travel only work with accredited providers who as our people returned to the office remove carbon directly through projects after the pandemic. such as peat bog restoration and kelp forests. Our suppliers committed to net zero We put principles before profit We screened all our suppliers on their net We joined Clean Creatives, pledging that we zero status. We supported them to make would not work for companies in the fossil fuel commitments or switched to alternative industry. As part of our commitment to suppliers if they could not. So far, 99% of building a regenerative economy, we declined our suppliers by value have net zero pledges. work with three potential new clients. We’re on track to achieve 100% by the end We increased recycling of 2022. Our recycling rate increased by 2%. We became carbon neutral We provided education for our team and We achieved carbon neutrality – removing as our cleaners to clarify what items can be much carbon from the atmosphere as we recycled and how to avoid contamination of materials. However, waste from premises increased as our people returned to the office. 8

Positive pensions and banking SOURCE OF OUR EMISSIONS* The greatest climate impact from our supply chain is in pensions and banking. In 2021-22, we reviewed our provision to reduce emissions and find climate positive solutions. We signed Make My Money Matter’s Green Pension Pledge and worked with our pension provider to move from funds invested in fossil fuels, and also from those that claimed to be green by offsetting their fossil fuel investments. We also found that one of the banks we used was heavily invested in fossil fuels, so we moved our account, testing alternative banks’ commitments and getting a detailed picture of what they invest in before switching. Pensions & Banking (229.769) IT (8.29) Gas (0.769) Electricity (3.129) Business travel (0.313) Flights (0) Employee commuting (0.194) Supported by partners like Forster, we’re embracing Food & drink (0.536) “ responsibility for our planet’s future. We’ve established *Tonnes CO2 a Global Green Council of passionate, knowledgeable Data via Green Element employees to promote sustainability, and aim to get all Pensions and banking remain our biggest source of our offices involved in green initiatives by 2025. of emissions. During the year we have changed our everyday banking provision, as well as Jane Bruce, Client Success Manager at changing our pension to the most sustainable fund. We hope to see a bigger reduction in Forster’s media monitoring supplier, Meltwater these figures in the next 12 months. 99

FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 A POSITIVE IMPACT ON THE PLANET OUR CLIENTS OUR TARGET IS THAT BY APRIL 2023, 100% OF OUR CLIENTS WILL HAVE PUBLICLY COMMITTED TO REDUCE THEIR GREENHOUSE GAS (GHG) EMISSIONS. Helping clients reduce their emissions Delivering action through campaigns We continued to support clients to increase We worked with our clients to drive climate their climate commitments. As a result, more and environmental change through than 75% of our income is now from clients communications programmes, including: with GHG emission reduction targets, up from – Helping Patagonia protect a unique wild river 53% in 2020-21. We’re on track to achieve national park on the Vjosa, Albania –and our 100% target by 2023. sparking a community-led energy revolution Building momentum at COP26 with its We the Power campaign In the year of COP26, we used every – Stimulating the creation of a circular opportunity to stimulate discussion and drive economy with Prevented Ocean Plastic, change to tackle the climate emergency. This included getting our clients on national WRAP and ReLondon TV and generating interest in and discussion – Supporting the net zero transition at home, around what decarbonisation really means in partnership with the Energy Savings Trust for people and planet. – Protecting nature and biodiversity with Heart of England Forests and the Consumer Goods Forum – Launching landmark research on renewable energy for Solar Energy UK 10

Preventing plastic pollution In 2020 the world produced an estimated 354 million tonnes of plastic waste and only 14% was collected for recycling. Bantam Materials is changing this through the Prevented Ocean Plastics programme, which stops over one thousand tonnes of plastic pollution from entering the world’s oceans every month. Forster is Bantam’s strategic communications partner. We’re helping them to change the conversation around recycled plastic and build the market through messaging, trade media and speaking events. We also helped raise consumer awareness of the Prevented Ocean Plastic logo and generated media coverage around World Oceans Day, highlighting the importance of choosing recycled plastic over new. Prevented Ocean Plastic is an example of the circular economy in action. As well as preventing plastic bottles entering the sea, it gives local people a reliable income and provides high quality recycled plastic for customers including Sainsbury’s, Waitrose, Lidl and French packaging giant Groupe Guillin. 1111

FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 A POSITIVE IMPACT ON THE PLANET OUR COMMUNITIES OUR CLIMATE POSITIVE PLAN TARGET IS TO DRIVE ACTION WITH OUR TEAM, PARTNERS AND THOSE AROUND US. Promoting Business Declares Raising climate awareness We worked pro bono with Business with ACEVO Declares, a not-for-profit organisation As highlighted in our 2019 report Matching that raises awareness of the climate Methods to Mission, many charities have emergency, providing a creative brief and been slow to set climate goals. There are ideas for a national advertising campaign a number of reasons for this, including to attract new members. Examples of the a single-minded focus on their core advertisements are shown on the right. purpose and a lack of funds to invest in Mentoring potential B Corps green initiatives. We provided information, advice and This year we worked with the Association of encouragement to SMEs interested in Chief Executives of Voluntary Organisations gaining B Corp status, supporting them (ACEVO) to raise awareness and encourage to make the change. leaders to take action. As part of this, we shared our Climate Positive Plan and offered practical cost-effective suggestions on how to measure and reduce emissions. 12

The time, energy and inspiration “ that Forster offered to Business Declares was instrumental in shaping the designs for our advertisements. These enabled us to reach a critical audience of business and financial leaders about the need to take urgent, positive action on climate leadership. Samantha Cooper, Business Declares 1313

FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 A FAIRER SOCIETY FOR EVERYONE OURSELVES WE KNOW WE ARE NOT DIVERSE ENOUGH AND ARE WORKING TO MAKE OUR TEAM MORE REPRESENTATIVE AND INCLUSIVE, WHILE LISTENING TO OUR PEOPLE AND DOING EVERYTHING WE CAN TO HELP THEM STAY WELL. We made recruitment more inclusive The results gave us a clearer picture of We made progress on pay We published a new diversity, equity and the makeup of our team and established Having a majority male board skews average inclusion policy, including changes to how we a baseline for measuring progress. pay and means we have a gender pay gap attract and recruit new colleagues. We actively The survey also identified areas where we can of 33.5%. However, this is down from 34.6% seek applicants from minority backgrounds, improve. More than half (56%) of the team said in the previous year. The ratio of highest to and we’ve committed to interviewing any that we could do more community support, lowest pay was 3.3 , reflecting our commitment candidate with a protected characteristic while 43% said they did not understand our to pay equity. who meets the criteria for the role. We also benefits package. We’re now reviewing these More suppliers pay the real living wage changed the way information on candidates areas as part of our commitment to being a is presented to remove selection bias. leading B Corp and a great place to work. Three more of our suppliers joined us as We measured how diverse we are members of the Living Wage Campaign during We employed more women the year, an increase of 21% over 2020-21. We extended our annual culture and wellbeing We increased the proportion of our workforce We’ve been members of the campaign since survey to include questions on sexuality, who are women during the year to 62%, up by 2014 and encourage all our suppliers to join. disability, ethnicity, gender identity, 7% on 2020-21 – but the majority of our neuro-diversity and economic background. directors are men. We are working to achieve a better gender balance through promotion of talented female staff into senior roles. 14

Volunteering at Whitechapel Mission Our office in London is close to Whitechapel Mission, which serves homeless and marginalised people with a day centre, skills training and specialist support. Throughout the pandemic we encouraged colleagues to raise funds for its work through sponsored outdoor exercise. As we moved back to the office, we returned to hands-on volunteering. Our whole team went to the Mission to sort through a mountain of clothes that had been recently donated. After three hours of work, we had over 500 coat hangers and multiple drawers of clothes ready to wear. And more than 17 black bin liners of unsuitable clothes for recycling. Our relationship with Whitechapel Mission continues – and is more important than ever as the cost of living bites. https://whitechapel.org.uk/ 15

FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 A FAIRER SOCIETY FOR EVERYONE OUR CLIENTS OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION RUNS THROUGH OUR WORK. WE COLLABORATE WITH CLIENTS ON CAMPAIGNS AND COMMUNICATIONS THAT HELP PROTECT AND IMPROVE PEOPLE’S LIVES. Shining a light on big issues Our work included: We helped clients raise awareness – Increasing inclusivity in outdoor sport of issues from gender diversity to with Patagonia’s They/Them campaign, homelessness and addiction and also to focusing on the story of a transgender increase diverse representation at events mountain climber. and speaking panels. – Amplifying learnings and insights for the health and care volunteering charity Helpforce, helping to transform voluntary services across the NHS and the care sector. – Building awareness of Hourglass and the work it is doing to protect abuse of older people. 16

Seeing literature in colour While 34% of young people in school identify as black, Asian or minority ethnic, research by Penguin and the Runnymede Trust found only 1% study a book by authors from those backgrounds at GCSE. Forster worked with Penguin to launch a new campaign called Lit in Colour, to diversify and enrich the curriculum by broadening the texts studied. Coverage across national media including BBC and Sky News helped to attract interest from policy makers, leading to meetings in Number 10 and the Department for Education. From day one, Forster set out towards our We also promoted free resources and training “ webinars developed by Penguin to help shared ambition and worked tirelessly to take teachers widen the range of books they us there. Their approach has been thoughtful, teach. The programme has already led to texts being changed in 100 schools, relevant, pro-active and focused on real reaching more than 12,000 students. impact. The campaign has more than doubled the number of students studying a book by a writer of colour, which we’re immensely proud of. They are also a joy to work with. Zaahida Nabagereka, Lit in Colour programme director, Penguin Books 17

FORSTER COMMUNICATIONS – IMPACT REPORT 2021-22 A FAIRER SOCIETY FOR EVERYONE OUR COMMUNITIES WE GAVE OUR TIME TO HELP DISADVANTAGED GROUPS IN THE COMMUNITIES AROUND US. Highlights during 2021-22 – We supported St Giles to recruit community champions to help people facing challenges such as homelessness and addiction. – All of our colleagues were involved either in pro bono work or volunteering with local charities. – Two of our team became mentors to the Social Mobility Foundation and the Stephen Lawrence Trust. 18

A BETTER FUTURE FOR ALL Over the next year, we will continue to lead change by implementing our Climate Positive Plan, and to inspire our clients to join us in that journey. We’ll continue to promote diversity in our team and collaborate with our clients and communities to help create a fairer society for everyone. If you’re interested in working with us or would like more information, please get in touch. [email protected] +44 (0)20 7403 2230 1919

FORSTER COMMUNICATIONS – UN GLOBAL COMPACT REPORT 2022 UN GLOBAL COMPACT 2022 HUMAN RIGHTS PRINCIPLE 1: Businesses should support and EVIDENCE PRIORITIES FOR ONGOING ACTION respect the protection of internationally We have a zero tolerance policy on human Screening all suppliers before we start proclaimed human rights rights abuse. Our supplier screening form is working with them to ensure they meet our PRINCIPLE 2: Make sure that they are not sent to all suppliers to ensure commitment to standards. complicit in human rights abuses. modern slavery legislation. Implementing our updated flexible working We updated our flexible working policy and policy and supporting employees working OVERVIEW now allow our employees to work from home from home and in the office. 50% of the time. We continued to provide Acting on areas for improvement identified in We are committed to uphold human rights employees with equipment to ensure they our annual culture and wellbeing survey. throughout our supply chain and only work could work safely and comfortably from with suppliers and clients who share our home, and support their mental health Maintaining a focus on team wellbeing, values. We continually improve the working and wellbeing. enabling access to the outdoors through environment, whether in the office, at home All our team have 24 hour access to an flexible working policies. or in remote locations. Employee Assistance Programme including access to mental health support. 20

LABOUR PRINCIPLE 3: Businesses should uphold the EVIDENCE PRIORITIES FOR ONGOING ACTION freedom of association and the effective We continued to monitor our suppliers on Implementing our Diversity, Equality and recognition of the right to collective bargaining. their commitment to eliminate forced labour. Inclusion (DEI) policy and measuring PRINCIPLE 4: The elimination of all forms of Through our work for clients, we highlighted progress against clear targets and through forced and compulsory labour. issues around poor labour standards in B Corp assessments. PRINCIPLE 5: The effective abolition of mining for battery raw materials, which need Supporting our team through the cost of child labour to be addressed as part of a just transition to living crisis. electric mobility. Rolling schedule of team meetings and input PRINCIPLE 6: The elimination of discrimination We increased the number of our suppliers into company strategy, including board in respect of employment and occupation paying the real living wage by 21%. meetings. We introduced revised policies to increase Increasing the proportion of our suppliers with OVERVIEW diversity, equity and inclusion, including living wage commitments. changes to recruitment practices to remove Continuing to invest in our team with training We do not tolerate any forms of compulsory selection bias and positive action to interview and development opportunities. or child labour in our supply chain or among all minority candidates who meet the job our clients. We work hard to become a more criteria. Continuing to encourage and enable diverse, inclusive and equitable employer and We offered more than 30 hours of training for volunteering across the team. demonstrate best practice when looking after everyone in our team. our colleagues and suppliers. We have been members of the Living Wage Campaign since All our team are allocated up to 20 paid hours 2014 and encourage our suppliers to sign up to volunteer for charities each year and to the Living Wage certification and pay their causes supported including climate change, teams accordingly. just transition, homelessness and gender equality. Everyone in our team (100% of people) volunteered over the year. 21

FORSTER COMMUNICATIONS – UN GLOBAL COMPACT REPORT 2022 UN GLOBAL COMPACT 2022 ENVIRONMENT PRINCIPLE 7: Businesses should support a EVIDENCE PRIORITIES FOR ONGOING ACTION precautionary approach to environmental We reduced our total CO2 emissions Increase the proportion of our clients who challenges. (Scopes 1, 2 and 3) by 4.1 tonnes. are committed to reducing their emissions PRINCIPLE 8: Undertake initiatives to promote We are on track to achieve our target that to 100% by April 2023. greater environmental responsibility. 100% of our suppliers should have net Reduce our Scope 1 & 2 emissions by 10% PRINCIPLE 9: Encourage the development zero targets by 2022. in line with our Science Based Targets and diffusion of environmentally friendly More than 75% of our income is now from commitment, and continue to reduce our technologies. clients with GHG emission reduction targets, Scope 3 emissions through engagement up from 53% in 2020-21. with our suppliers and reviewing our insurance provision. OVERVIEW We reviewed our banking provision and Explore options for community energy supply pensions scheme and divested from any to the office. We were one of the first PR agencies in the investments in fossil fuels. UK to declare a climate emergency and we We changed our approach to offsetting, Review our use of IT – including emails – to publicly report against our impacts and making sure we only work with accredited identify ways in which we can reduce CO2. emissions across GHG Scopes 1, 2 and 3. providers who remove carbon directly through Seek to develop an integrated approach to We have Science Based Targets to reduce projects such as peat bog restoration and carbon removal through our supply chain, our footprint and actively inspire our clients kelp forests. thereby reducing our need for offsetting. and suppliers to do the same. We are committed to only purchasing plant- based foodstuffs for the office and company meals to help reduce our carbon footprint. 22

ANTI-CORRUPTION PRINCIPLE 10: Businesses should work against EVIDENCE PRIORITIES FOR ONGOING ACTION corruption in all its forms, including extortion We have reviewed our whistle blowing Continue to inform and engage our team in and bribery. policy and there have been no reported what to look for and how to report it, ensuring incidents over the last year, with the we speak out about any corruption identified. OVERVIEW company maintaining a zero tolerance Ensure our company policies reflect our position on corruption in all its forms. commitment to combatting corruption in all We are committed to the fight against its forms. corruption and believe it is core to building a fair business environment to encourage access to free markets. 23

FORSTER COMMUNICATIONS – IMPACT DATA 2021-22 OUR BUSINESS IMPACT AREA 2020-21 2021-22 % CHANGE NOTE Increased GHG emissions in the office as we reopened after the pandemic. Our combined Office electricity KG CO2 / person 93.95 127.64 36% office and home working emissions match the pre-pandemic emissions @ 278 Kg CO2 per person Reduction in GHG emissions from working at Total KG CO2 from office 1,117 1,787 60% home as we reopened the office, and more staff using 100% renewable energy sources Home working gas & electricity Client meetings restarted, along with company KG CO2 / person 271.08 150.86 -44% away day in March 2022. This is a reduction of 90% compared to pre-pandemic levels S Total KG CO2 from home working 3253 2,112 -35% 40% of commuting on train to work and 60% Business travel KG CO2 / person 0 21.59 100% on bike/walking SSION Includes office heating, home working and Commuting travel KG CO2 / person 1.2 13.86 1055% business travel. A reduction partly due to GHG EMI reopening the office and a reduction in home working Includes Scope 1, 2 & 3 emissions including banking and pensions, IT provision, suppliers. A 2% reduction from last year. Although our Total scope 2 emissions tonnes CO2 1.49 1.30 -13% GHG emissions relating to travel and food increased, our change in banking and pension provision to more sustainable funds meant a reduction Increased rate of recycling, improved by Total emissions tonnes CO2 247.37 243.254 -2% changes to materials available for recycling by waste provider and cleaners sorting the waste before weighing and removing from the office 24

OUR BUSINESS IMPACT AREA 2020-21 2021-22 % CHANGE NOTES Increased rate of recycling, improved by Recycled : non recycled 85.15 87.13 2% changes to materials available for recycling by waste provider and cleaners sorting the waste before weighing and removing from the office Waste to landfill 0 0 ASTE Returning to the office from Q2 saw an in- W crease in waste although we still maintained Total waste KG / person 1.48 2.68 81% over 85% recycled waste and zero to landfill. Pre-pandemic this was 34Kg per person. Much of this reduction is down to reduced printing in the office APERKG / person 1 0.69 31% Continuing to progress towards a paperless P office % of suppliers who are members of 3 extra suppliers reported they are Living Living Wage Foundation 33% 40% 21% Wage employers on our supplier screening form % suppliers with Net Zero targets in We are changing our last supplier who has place 38% 98% 258% no interest in committing to Net Zero – project ongoing SUPPLIERS% total supplier spend with Net Zero targets in place 80% 99% 24% % of suppliers who are B Corps 10% 8% -20% Stopped using B-Corp coffee provider to start using a local provider to reduce plastic waste 25

FORSTER COMMUNICATIONS – IMPACT DATA 2021-22 OUR TEAM IMPACT AREA 2020-21 2021-22 % CHANGE NOTES In 20/21 our numbers were high with the impact of the pandemic and these have Sickness days / person 2.97 1.65 -44% reduced in 21/22. Pre pandemic our sick days averaged 1.6 per person, so 21/22 is in line with pre-pandemic levels EING% of team who smoke 0% 0% WELLB The % of the team cycling to work increased % of team commuting by bike 38% 45% 18% as we returned to the office and there was a deliberate avoidance of public transport The number of cyclists increased in the year but Active commuter journeys 60% 60% 0% the number of journeys decreased from pre- pandemic levels because of hybrid working Training hours / person 30 31 0% Spend on training remained the same as the previous year but training types evolved with Individuals having one-to-one coaching 12 12 0% more full-team workshops and experiences as OPMENT we rebuilt culture with the return to the office DEVELAccess to the profession (work We have had no work experience or interns experience / paid internships) 0 0 0% during COVID. We are looking to relaunch in 2022-23 Y Member of Living Wage Campaign Yes Yes A AIR PHighest : lowest salary ratio 3.3 3.68 -12% New team member started on entry level F salary, still 27% above London Living Wage 26

OUR TEAM IMPACT AREA 2020-21 2021-22 % CHANGE NOTES During the year we had one female leaver, % of team who are female 58% 62% 7% and we hired 3 new starters, one male and two female DIVERSITY% of board who are female 33% 33% 0% % of owners who are female 50% 50% 0% Bike miles / person 0 20 100% Train miles / person 0 312.86 Client meetings restarted face to face – VEL includes travel to company away day TRAFlight miles / person 0 0 No foreign travel due to the pandemic – we expect this to restart in 22/23 Total KG CO2 from travel 0 948.48 27

FORSTER COMMUNICATIONS – IMPACT DATA 2021-22 OUR CLIENTS IMPACT AREA 2020-21 2021-22 % CHANGE NOTES Client Disclosure Report published Yes Yes We published our third report, in line with our commitment to Business Declares We declined 3 briefs in the year from SERVICES companies who did not pass our client Number of new briefs declined 0 3 100% selection criteria as outlined in our engagement policy and as part of our commitment to Clean Creatives % total clients with GHG emission 37% 52% 41% We are on target for 100% by end of reduction targets March 2023 S % Income from clients with GHG Significant increase over the year as our emission reduction targets 53% 77% 45% portfolio of work with progressive businesses SSION continues to expand GHG EMI% civil society sector clients with GHG 15% 25% 67% We have been working closely with ACEVO to emission reduction targets help build insight and action across the sector % business sector clients with 71% 90% 27% We are on target to get to 100% by end of GHG emission reduction targets March 2023 % clients who are B-Corps 11% 11% 0% We continue to hold strong relationships within the B Corp community CLIENTS% of income from carbon critical We started working with BMW to help industries 6% 16% 167% accelerate the transition to e-mobility. See Client Disclosure Report for details 28

OUR COMMUNITY IMPACT AREA 2020-21 2021-22 % CHANGE NOTES Includes support for St Giles Trust, Whitechap- Volunteering hours / person 10 12.25 23% el Mission, Pause, Never More Needed, Yes all Men, Green New Deal Rising, The Pas- sage, UK Sports Leadership 100% of staff involved with pro bono and Volunteering/pro-bono as % volunteering time during the year across a of total time 3.8% 5.4% 42% range of issues. Being back in the office meant we were able to offer group volunteering activities for the whole team COMMUNITY Knowledge sharing – 7 15 114% number of events Knowledge sharing – 1 4 300% Invited to talk to other companies about our 1-2-1 conversations Climate Positive Plan and share learnings 29

FORSTER COMMUNICATIONS – CLIENT DISCLOSURE REPORT 2021-22 OUR CLIENT INCOME FROM CARBON DISCLOSURE CRITICAL SECTORS REPORT 7.8% 7.8% 0% MEAT & DAIRY* PRIVATE CARS ** AVIATION Income from carbon critical industries grew from 5.9% of our total income in our previous Client Disclosure Report to 15.6% in 2021-22. % % % We worked for a leading B Corp in the diary 0 0 0 industry*, helping them to push new boundaries on sustainability within and beyond their industry. CONCRETE TRUCKING PLASTICS We worked for a leading motor car & CEMENT & SHIPPING manufacturer** on their strategic sustainability communications supporting their transition a circular economy 0% 0% CHEMICALS & IRON, ALUMINIUM & PETROCHEMICALS STEEL MANUFACTURE 0% 0% COAL, OIL & TIMBER, NATURAL GAS PULP & PAPER 30

FORSTER COMMUNICATIONS – CLIENT DISCLOSURE REPORT 2021-22 % INCOME BY % INCOME BY CLIENT SECTOR INDUSTRY SECTOR LARGE CORPORATE CLIENTS KEY KEY Civil Society (34%) Food (33%) Business – large (60%) Pharmaceuticals (20%) Business – small (6%) Clothing (16%) N/A: Logistics and transportation (14%) Water (0%) Energy (8%) Finance (0%) Publishing (5%) Paper (0%) Property (4%) Law (0%)