“Our clients can do video calls with their hep C care providers now; that’s been a huge help for them. It’s so convenient to do their hep C treatment all by phone because a lot of them can’t get to appointments! But without a phone, telehealth, or video calls are impossible.” – Pam Young, Program Manager & Peer Health Mentor, Unlocking the Gates Services Society “[…] it makes me feel good to have the phone and have these “I go in once a week now to this doctor in New people that are helping me […].” West and I just got 昀椀nally approved to start the - Client 2 cure. That’s different for me because any other time I would make an appointment and never show up.” – Client 3 “I feel it gives people a little boost. To see that they are worth it, they’re worth, you know, people offering something to them so that they can take care of themselves, that their lives are worth it, and their health is worth it.” - Service Provider 3 “TLC has been great because the Peer Health Mentors can check in with clients every few weeks by calling their cell phone, we just say Peer Health Mentors Pam Young & Mo Korchinski ‘How you doing? How’s the treatment going? Hope you’re doing great!’ It means a lot to “Quite often, we are the only ones in our clients’ them.” - Cheri McBride, Peer Mentor, Unlocking the corner. We are often their only social connection Gates Services Society and giving them a phone actually helps a lot for them to feel like we are there for them.” - Tammy Milkovich, Peer Mentor, Unlocking the Gates Services Society 17 2022-23 ANNUAL REPORT