However, some employees also thought that Future Leap’s managers need to set a clearer mission, values and goals to guide the organisation as a whole.As a result, we’re implementing Annual Team Business Plans and will work with all employees to refresh our Code of Ethics, Mission Statement and Company Values to make sure everyone’s on board with the direction we need to take. CHECKING IN A number of comments praised Future Leap’s wellbeing provision, our flexible working conditions and our inclusive, supportive culture. Nevertheless, some employees also felt that managers don’t check in on their wellbeing often enough or provide one-on-one meetings with sufficient regularity. In consequence, we’re going to ensure that one- on-one meetings are provided on time. We’ll also work hard to improve our wellbeing feedback mechanisms to make sure employees feel more cared for and heard. 28

IMPACT REPORT 2024   Future Leap  compressed - Page 29 IMPACT REPORT 2024 Future Leap compressed Page 28 Page 30