WHERE WE’RE GOING NEXT We provide our employees with a suggestion box, one-on- one check-in meetings and a bi-annual survey to see how they’re getting on. Although our most recent survey yielded lots of positive feedback, it also highlighted a number of areas we need to work on. COLLABORATION & TRANSPARENCY Numerous employees praised the collaborative, supportive atmosphere they feel exists among the Future Leap team. At the same time, however, some employees felt the need for more clarity of communication and greater transparency from the Senior Management Team. In response, we’ve already set up our Operations Board that liaises between employees and managers and keeps everyone updated once a month (see p.10). We’re also planning to implement Annual Team Business Plans that are shaped by the members of each department (p.11) and eventually add employee ownership into Future Leap’s company structure (p.11). GUIDING PRINCIPLES In our latest survey, the majority of Future Leap’s employees said they believe the work they do is meaningful and has purpose. 27