RICHARDSONS YACHT SERVICES TURE TISING FEA ADVER Tell us about your company Richardsons Yacht Services Ltd is a family run business established in 1988, and run by husband and wife team, Terry and Carla Richardson. Our core values are at the heart of all our operations. Where are you based? We are based in the River Medina, within Island Harbour Marina, just upriver from The Folly What services do you offer? We offer a ‘one-stop-shop’ for all your boating needs. We can carry out a wide variety of work to your vessel, including slipping, antifouling, engine replacement, re-painting, bow thruster installation, etc. For the DIY Yachtsman we also have an on-site chandlery which is open 7 days a week. We have a small grocery section which includes many holiday essentials. We are a drop off point for lifejackets and liferaft servicing. Have you expanded the business into other areas? In April 2022 we took over Isle of Wight Plastics from Peter Eastaff. We saw this as a great opportunity to expand the services we offer; it also enabled us to have marine plastics in stock to carry out repairs to windows, hatches etc. We now offer greenhouse and aviary Perspex, secondary glazing, hygienic wall cladding, cast acrylic, solid polycarbonate and protection screens. Most of these can be supplied in custom sizes. What are the most important things to you both running your own business? Without a doubt REPUTATION and CUSTOMER SERVICE! We have an experienced team of highly skilled craftsmen who pride themselves on attention to detail, (most of our staff have been with us for many years, which, for us, is a huge plus - we must be doing something right!). No matter what the size or extent of the work being carried out, we offer the same level of service to our customers. We endeavour to keep to deadlines although it is often difficult during our busiest times – generally March to May. 26 solenthandbook.com