UAE Facility Management Market

Published: December 2020 2015 – 2025 2016 – 2026 UAE FACILITY MANAGEMENT MARKET- FORECAST & OPPORTUNITIES wwwwww..ttechechsciscirresearesearch.ch.cocomm 1 MARKET INTELLIGENCE . CONSULTING

Table of Contents S. No. Contents Page No. 1. Service Overview 2. Research Methodology 3. Executive Summary 4. Voice of Customer 4.1. Overall Brand Satisfaction Level 4.2. Brand Satisfaction Level wrt Availability 4.3. Brand Satisfaction Level wrt Mode of Distribution 4.4. Brand Satisfaction Level wrt Pricing 4.5. Brand Satisfaction Level wrt Sales Service 5. UAE Facility Management Market Outlook 5.1. Industry Structure & Stakeholders 5.2. Porter’s Five Force Analysis 5.3. Market Size & Forecast 5.3.1. By Value 5.4. Market Share & Forecast 5.4.1. By Organized Vs Unorganized 5.4.2. By Outsource Vs Inhouse 5.4.3. By Service (Property, Cleaning, Security, Catering, Support & Others) 5.4.4. By Application (Commercial, Residential & Industrial) 5.4.5. By Region (Dubai, Abu Dhabi, Sharjah & Other Emirates) 5.4.6. By Company (2020) © TechSci Research 22

Table of Contents S. No. Contents Page No. 5.5. Market Map 5.6. Cost of Spending in UAE (Plumbing, Painting, AC Services, Electrical Services, Pest Control & Masonry Services) 6. UAE Property Services Market Outlook 6.1. Market Size & Forecast 6.1.1. By Value 6.2. Market Share & Forecast 6.2.1. By Organized Vs Unorganized 6.2.2. By Outsource Vs Inhouse 6.2.3. By Application 6.2.4. By Region 7. UAE Cleaning Services Market Outlook 7.1. Market Size & Forecast 7.1.1. By Value 7.2. Market Share & Forecast 7.2.1. By Organized Vs Unorganized 7.2.2. By Outsource Vs Inhouse 7.2.3. By Application 7.2.4. By Region © TechSci Research 33

Table of Contents S. No. Contents Page No. 8. UAE Security Services Market Outlook 8.1. Market Size & Forecast 8.1.1. By Value 8.2. Market Share & Forecast 8.2.1. By Organized Vs Unorganized 8.2.2. By Outsource Vs Inhouse 8.2.3. By Application 8.2.4. By Region 9. UAE Catering Services Market Outlook 9.1. Market Size & Forecast 9.1.1. By Value 9.2. Market Share & Forecast 9.2.1. By Organized Vs Unorganized 9.2.2. By Inhouse Vs Outsource 9.2.3. By Application 9.2.4. By Region 10. UAE Support Services Market Outlook 10.1. Market Size & Forecast 10.1.1. By Value © TechSci Research 44

Table of Contents S. No. Contents Page No. 10.2. Market Share & Forecast 10.2.1. By Organized Vs Unorganized 10.2.2. By Inhouse Vs Outsource 10.2.3. By Application 10.2.4. By Region 11. Market Dynamics 11.1. Drivers 11.2. Challenges 12. Market Trends and Developments 13. Policy and Regulatory Landscape 14. UAE Economic Profile 15. Impact of COVID-19 on UAE Facility Management Market 16. Company Profiles 16.1. Emrill Services LLC 16.2. Imdaad LLC 16.3. Farnek Services LLC 16.4. EFS Facilities Services Group 16.5. Transguard Group LLC 16.6. Khidmah LLC © TechSci Research 55

Table of Contents S. No. Contents Page No. 16.7. Etisalat Facilities Management LLC 16.8. Cofely Besix Facility Management LLC 16.9. Al Shirawi Facilities Management LLC 16.10. Khansaheb Facilities Management 16.11. Enova Facility Management Services LLC 16.12. Idama Facilities Management Solutions 16.13. Deyaar Facilities Management LLC 16.14. MAB Facilities Management L.L.C. 16.15. Eltizam Asset Management Group 17. Strategic Recommendations 18. About Us & Disclaimer © TechSci Research 66

Service Overview

Service Overview Scope of Interest: Facility Management • XXX • XXX • XXX • XXX • XXX • XXX • XXX • XXX Source: XXXXX Note: These are dummy figures; please purchase our report for actual data © TechSci Research 88

Service Overview Scope of Interest: Facility Management SERVICE ORGANIZED VS. UNORGANIZED Market Segmentation • Property • Organized Year Range • Cleaning • Unorganized • Security • Catering OUTSOURCE VS. INHOUSE Review Period • Support • Others • Outsource 2016 – 2019 • Inhouse Base Year APPLICATION • Industrial REGION 2020 • Commercial Estimated Year • Residential • Dubai • Abu Dhabi 2021 • Sharjah Forecast Period • Other Emirates 2022 – 2026 Scope of Services: XXX XXX XXX XXX XXX XXX Source: XXXXX Note: These are dummy figures; please purchase our report for actual data © TechSci Research 99

Research Methodology

Research Methodology Market Formulating Developing List Data Data Data Profiling Questionnaire of Respondents Collection Validation Analysis In-depth secondary In order to conduct List of industry TechSci conducted Data obtained as a The data was scrutinized research was industry experts’ players and industry interviews with result of primary using MS-Excel, statistical conducted to interviews, TechSci specialists was industry experts and and secondary tools and internal determine overall formulated a detailed developed. industry players for research was proprietary database to market size, segmental discussion guide. data collection and validated through obtain qualitative and market size and top verification. rigorous quantitative insights about players in UAE facility triangulation. UAE facility management management market. market. Primary Research Desk Research Company Analysis ✓ Identifying Key Opinion ✓ Recent Developments ✓ Market Participants Leaders ✓ Market Changing ✓ Key Strengths ✓ Questionnaire Design Aspects/Dynamics ✓ In-depth Interviews ✓ Government Policies ✓ Final Conclusion Primary Research Secondary Paid Sources Research ✓ LinkedIn ✓ Company Websites ✓ Factiva ✓ TechSci Internal ✓ Company Annual ✓ Hoovers Data Filter Research & Actionable Business Database Reports Data & Analysis Intelligence Insights Solution ✓ White Paper Study Collection ✓ Financial Reports ✓ Investor Presentations ✓ Regulatory Body ✓ Associations, etc. © TechSci Research 1111

Research Methodology Baseline Methodology Our dedicated team of industry experts has monitored and analyzed various aspects of UAE facility management market. The team has analyzed the outlook of various segments of this market, while considering the major influencing factors and projected a steady growth during the forecast period. The study includes market forecasting, which would enable our clients to take better decisions while planning their strategy to achieve sustainability in UAE facility management market. Methodology Followed for Calculation of Market Size: Market Size by Value: Market size, in terms of value, for the year 2020 was calculated based on information collected through exhaustive secondary research and primary surveys, with various key opinion leaders/stakeholders, such as facility management service providers, industry experts, etc. The team interviewed more than 20 companies, 50 industry experts and other value chain stakeholders in UAE facility management market to obtain the overall market size during 2016-2020, which was validated by the Delphi technique. Taking standard deviation into consideration, the market size was averaged out, to arrive at the market size data for 2016-2020. © TechSci Research 1212

Research Methodology Respondents were asked about the current and future market growth rates, as well as market shares by service, by application, by region and by company. Removing the outlier responses, the geometric mean of growth estimates and service provider wise revenue shares generated across various segments were considered, to arrive at the final revenue shares. Revenue shares generated across various segments were further triangulated based on the primary interview response from other stakeholders. Methodology Followed for Calculation of Market Shares: Market shares by service, by application, by region and by company were calculated based on the responses received through primary surveys with industry experts, in which the respondents were asked about the market shares of the leading facility management service providers. The final shares were calculated by taking the geometric mean of the responses gathered from key opinion leaders after eliminating the outliers. Moreover, respondents were asked about the leading companies in UAE facility management market which was validated with the revenues reported by the service providers specific to their facility management segment in their annual reports, company websites and other secondary sources. Methodology Followed for Forecasting: TechSci Research performed logical checks on data collected through surveys and analyzed results. © TechSci Research 1313

Research Methodology Data triangulation techniques were applied to fill the gaps and to present a more meaningful picture of the market. To forecast UAE facility management market, TechSci Research used various forecast techniques such as: o Moving Average o Time Series Analysis o Regression Analysis o Econometric and Judgmental Analysis TechSci Research used its own forecast tool, which is based on the growth of various allied industries in UAE. TechSci Research also used impact analysis during short, medium and long term period to estimate and analyze market demand scenario. Emrill Services LLC, Farnek Services LLC, Khidmah LLC, Al Shirawi Facilities Management Partial List of Companies LLC, Transguard Group LLC, Imdaad LLC, EFS Facilities Services Group, Etisalat Facilities Interviewed Management LLC, Enova Facility Management Services LLC, Idama Facilities Management Solutions, Deyaar, MAB Facilities Management L.L.C, Eltizam Asset Management Group World Travel & Tourism Council, World Bank, TechSci Research Proprietary Database &, Partial List of Secondary Knowledge Repository, Company Annual Reports , Industry Magazines, Industry Reports, Sources Statista, News Dailies, Credible Paid Databases, IMF, MEED Projects, UAE Federal Competitiveness and Statistics Authority, Dubai & Abu Dhabi Statistics Center, Middle East Facility Management Association © TechSci Research 1414

Industry Brief According to TechSci Research report, “UAE Facility Management Market by Organized Vs Unorganized (Organized, Unorganized), By Outsource Vs Inhouse (Outsource, Inhouse), By Service (Property, Cleaning, Security, Catering, Support, Others), By Application (Commercial, Residential, Industrial), By Region, Competition Forecast & Opportunities, 2026”, UAE Facility Management Market is estimated to reach USD25.37 billion in terms of value by 2026. The facility management market in UAE is benefiting from sustainable smart city projects, along with the implementation of automation and enhanced data driven technologies. UAE is methodologically adopting smart city infrastructure with the aim of integrating latest and sustainable technologies in the built environment which in turn, is anticipated to aid the growth of UAE Facility Management Market during the forecast period. UAE Facility Management Market is segmented based on organized vs unorganized, outsource vs inhouse, service, application, and region. Based on service, the market is segmented into property, cleaning, security, catering, support and others. Property segment held the largest market share in 2020 in terms of value owing to the growth in the country’s industrial and commercial sectors. Property services segment is increasing owing to easy credit conditions, increasing purchasing power parity and booming housing sector in the country. The growth of the real estate sector across the country is expected to have a positive impact on the demand for property services in the forecast period. Furthermore, favorable social factors such as income level, literacy rate, etc. are expected to benefit the property services market during the forecast period. Based on application, the market is segmented into industrial, commercial and residential segments. Commercial segment is the largest contributing segment by application due to the rising demand from hotels, retail outlets, malls and office buildings in the country, particularly in Dubai, Abu Dhabi and Sharjah. Moreover, due to the COVID-19 pandemic, people are getting more cautious towards cleaning and sanitization in the public areas, which has also increased the demand for facility management services. In UAE majority of companies that are operational in the facility management market are looking for innovative solutions such as streamlining communication to manage manpower and day-to-day operations. Artificial intelligence, mobile internet and Internet of things have enabled harnessing of real time data of different hard and soft services. Different companies adopting these techniques can monitor and manage the workforce in near-real time. In the year 2020, to prevent the spread of COVID-19, the government implemented lockdown which impacted the facility management services. According to TechSci Research’s estimates, the market suffered a decline of -5.89% in terms of value. This decline left a remarkable depreciation in the market, but the market is currently reviving and is set to overcome the descent in 2021-2022, owing to the shift towards the focus of all the organizations towards cleaning and maintaining hygiene. Furthermore, the facility management service providers are offering end to end facility management services to government and private sectors which allows them to work more efficiently in the key areas. Based on region, Dubai accounted for the largest share of 50.90% in UAE facility management market owing to increase in population in this emirate and growing investments in commercial and housing sector. Furthermore, Dubai is hosting one of the largest commercial events, the World Expo 2020 between October 2021 and March 2022. Millions of visitors are anticipated to visit the country for the event. Thus, the government of UAE is focusing on upgrading the country’s commercial and tourism sectors which will increase the demandfor facility management. Emrill Services LLC, Imdaad LLC, Farnek Services LLC, EFS Facilities Services Group, Transguard Group LLC, Khidmah LLC, Etisalat Facilities Management LLC, Cofely Besix Facility Management LLC, Al Shirawi Facilities Management LLC, Khansaheb Facilities Management, Enova Facilities Management Services LLC, Eltizam Asset Management Group etc. are among the leading players operating in UAE Facility Management Market. Companies operating in the market are using organic strategies such as service advancement through addition of new features, partnerships, mergers and collaborations to boost their share in UAE Facility Management Market. “Integration of facility management in building design, growing usage of integrated workplace management system, increasing usage of CAFM (Computer-aided Facility Management) and BIM (Building Information Modelling) Software’s are driving the UAE Facility Management Market. Moreover, rising demand for sustainable and energy efficient green building solutions, shifting trend towards automated building management solutions, booming Internet of Things (IoT) market, surging demand for cyber and information security management have also been positively influencing the market. Continuance of such trends and increasing awareness about cleanliness, security and maintenance are expected to drive the UAE Facility Management Market in the coming years”, said Mr. Karan Chechi, Research Director with TechSci Research, a research basedglobalmanagementconsultingfirm. © TechSci Research 1515

Sample Data - Snapshot UAE Facility Management Market Size, By Value (USD Billion), 2016-2026F CAGR 2016-2020 CAGR 2021E-2026F By Value: XX% By Value: XX% 2016 2017 2018 2019 2020 2021E 2022F 2023F 2024F 2025F 2026F Value (USD Billion) UAE Facility Management Market Share, By Organized Vs Unorganized, By Value, 2016-2026F 2016 2017 2018 2019 2020 2021E 2022F 2023F 2024F 2025F 2026F Unorganized 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% 80.00% Organized 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% 20.00% UAE Cleaning Services Market Share, By Region, By Value, 2016-2026F 2016 2017 2018 2019 2020 2021E 2022F 2023F 2024F 2025F 2026F Dubai 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% Abu-Dhabi 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% Sharjah 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% Other Emirates 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% 25.00% © TechSci Research 1616

Report Ordering Report Name: UAE FACILITY MANAGEMENT MARKET FORECAST & OPPORTUNITIES 2016 – 2026 License Type Price Single User License $3500 Multi-User License $4500 Custom Research License $7500 To View Sample OR Purchase Report © TechSci Research 1717

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