Types of Customer Engagement When it comes to customer engagement, there are many strategies that can be implemented. It’s important to remember that each customer is different and may respond better to different types of engagement. Here are some of the most common methods: Contextual Engagement Real-time consumer behaviour analysis through technology allows marketers to better engage with customers and achieve marketing goals. Engagement of Convenience With this type of engagement, it is easy and convenient for the consumer, which benefits both the customer and the retailer. Emotional Engagement As humans, we are creatures that crave emotional connection. Social Media Engagement If an individual experiences contextual, convenient, emotional, and social engagement simultaneously, they will likely become a social advocate. Live Chat This allows customers to get real-time support from a live person without having to pick up the phone or wait for an email response. Email This method is great for providing detailed information or help with specific issues, as it allows customers to reference past communication easily and quickly. Social Media Platforms such as Twitter, Facebook, and Instagram provide businesses with opportunities to engage with customers in meaningful ways, whether through responding directly to comments or posting content that’s useful and relevant to their needs. Sydney Website Design Agency Suite 87, Level 33, Australia Square, 265 George St, Sydney NSW 2000 1300 684 339 https://sydney.website/ Web Design Agency | Website Design Sydney | Web Design Sydney | Website Designers Sydney | Web Design in Sydney Sydney Website Web designer in Sydney Web Design In Sydney Website Design Agency Sales Funnels Marketing Funnels