0014 Corporate Profile Associated Insurance Capabilities PSC Claims Solutions Wholesale & Lloyds Markets PSC Claims Solutions has over 20 years’ Lloyds of London is the world’s leading experience operating as an independent market for specialist insurance and is claims management provider. The division recognised as a key market for risks globally. delivers claims solutions to some of Lloyd’s has been insuring Australian risks Australia’s largest corporations. for over 150 years and is licensed to write non-life insurance and reinsurance business Our objectives are achieved by providing a in Australia. tailored solution that is flexible to meet our client’s needs. We work with our clients to PSC has considerable Lloyds experience and deliver a claims service to suit their specific access via our specialist UK based wholesale requirements, serviced by our experienced broking and reinsurance broking businesses. and dedicated claims team. The claims We have strategically placed offices within process is an important part of our service the UK with our head office located in the and for many clients it is often a new and heart of the London market. Our businesses complex process. We assist clients by: in London: » Guiding and supporting them through » Are a recognised force within the Lloyd’s the claims experience and London Market offering a diverse » Pursuing recovery range of broking, underwriting and » Clarifying client entitlements under their reinsurance services within the UK and insurance policies internationally. » Providing advice and recommendations » Our reputation has been gained on » Appointing and managing investigators product and market expertise combined and lawyers with consistently fast delivery of results. » Acting as an advocate with the insurer We have deliberately built our team on » Minimising the stress and anxiety of the experience ensuring we add value in claim process terms of advice and market expertise. » Relationships with the market underpin our business. We deal with all major Lloyd’s & Company underwriters including international markets.