We also love the breakdown of individual scores we received (see the pie chart below) because it shows the impact areas we’re doing well in and highlights the areas we need to focus on to keep improving our company and achieve an even better score when we recertify three years from now. Customers Governance 8 7.2 14 14 Community Environment 83.2 15.1 28 28.1 15 Workers 18 18.3 The rest of this report will look at how we’re doing in each of B Corp™’s impact areas in turn and what we’re planning to do to enhance our environmental and social impact before we write our next report in twelve months’ time. 12