GROWING PAINS As our business grows, so do our emissions. It’s not all bad news. In fact, our carbon intensity (our emissions per pound of revenue) actually fell by 34% between 2020 and 2022 (from 0.035 to 0.023 kg CO₂e/£). But we still need to do more to reduce our carbon footprint overall. We’ve been diligently monitoring our emissions since 2020. Nevertheless, we weren’t happy with the quality of the data on which to base our calculations. Our consultants recently began conducting a much more in-depth analysis of our Scope 3 emissions and implementing a raft of enhanced monitoring processes (like tracking employee commute emissions in real time). This will give us a more precise picture of our carbon footprint and let us know exactly where improvements need to be made. Once our improved data tracking is complete, we’ll be able to implement reduction strategies to stay on track to hit our Net Zero target by 2040. As part of this process, we’ll be writing robust Net Zero business development guidelines to steer future growth in the right direction and using the survey data we get from our suppliers to celebrate their achievements and identify how we can help them improve their environmental impact in the future. If you’re interested in our Net Zero targets and carbon emissions, check out the ‘Crunching the Numbers’ section of this report (p.35). 56

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