6. HowcanIenrollintheConnectMilesloyaltyprogram? —YoucanenrollintheConnectMilesloyaltyprogramattheSanPedroSulaoffice.Thestaffwillguide youthroughtheenrollmentprocessandprovideinformationonhowtoearnandredeemmiles. 7. CanIgetreal-timeflightinformationattheoffice? —Yes,theofficeprovidesreal-timeupdatesonflightschedulesandstatuses.Thestaffcanhelpyoustay informedaboutanychangestoyourflightplans. 8. WhatshouldIdoifmyflightiscancelledordelayed? —Incaseofflightcancellationsordelays,theSanPedroSulaofficestaffwillassistyouwithrebooking, arranging accommodationsifnecessary,andprovidingguidancetominimiseinconvenience. 9. Doestheofficehandlebaggage-relatedissues? —Yes,theofficecanassistwithbaggage-relatedissuessuchaslostordelayedluggage.Thestaffwillhelp youfile a report and provide updates on the status of your baggage. 10. HowcanIprovidefeedbackorfileacomplaint? —YoucanprovidefeedbackorfileacomplaintdirectlyattheSanPedroSulaoffice.Thestaffwilltake noteofyourconcernsandensuretheyareaddressedpromptly.Additionally,youcanprovidefeedback throughtheCopaAirlineswebsite.