2020-21 DATA – OUR COMMUNITY IMPACT AREA 2019-20 2020-21 % CHANGE NOTES Number of clients 51 46 10% Reduced client numbers due to COVID-19, and targeting bigger projects Client Disclosure Report published Yes Yes n/a Available on our website % income from not-for-profit clients 56% 49% -7% Increased income from corporate clients, and impact on charities due to COVID-19 % total clients with Net Zero target n/a 37% n/a CLIENTS% not for profit clients with Net Zero target n/a 15% n/a Not measured in 2019-20 % corporate clients with Net Zero target n/a 71% n/a % clients who are B Corp 6% 11% 83% Using our network to increase income from progressive businesses % of income from carbon critical industries 1.50% 6% 4.50% 6% of income from Dairy in 2021-21 from B Corp client % of suppliers who committed to Net Zero target n/a 38% n/a % of suppliers comitted to reducing emissions n/a 19% n/a Not tracked in 2019-20, updated supplier screening took place in 2020 % of suppliers unresponsive n/a 43% n/a SUPPLIERS% of suppliers who are members 31% 33% 6% Two existing suppliers joined the foundation of Living Wage Foundation in the year % of suppliers who are B Corp 11% 10% -10% Fewer purchases for office, so reduced spend Pro bono hours / person 18.5 60 224% Pro bono includes NeverMoreNeeded, Volunteering hours / person 14.2 10 -30% NHS Charities Together, B-LAB, BBA COMMUNITYKnowledge sharing – number of events 9 7 -22% Reduced due to COVID-19 Knowledge sharing – number of articles 54 24 -55% 19
Forster Communications' Impact report 2020-21 Page 18 Page 20