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      Chiltern Railways • Social media customer relations cover for week between Christmas and New Years and first week of January. • This followed employment of 8 months leading the social media team, providing full communications services on- platform and online, real time customer service,Train Controller team liaison, Network Rail engineering communications liaison, real time ticketing information, social and online customer service team training, crisis comms, print and design, and PR services.

      Social Results 2025: Communications and Community - Page 20 Social Results 2025: Communications and Community Page 19 Page 21