02 A MESSAGE FROM THE CHAIR AND CEO 2023-2024: A Year in Review John Mouland Lynne Graham Chair, Coastlink CEO, Coastlink On behalf of our organisation and the Board As our organisation continues to grow, we of Directors, we are happy to present are also constantly evolving to meet the Coastlink’s Annual Report for 2023 - 2024. needs of our clients, staff and stakeholders. Despite the ever-evolving nature of the We have continued to upgrade our venues disability and aged care sector, it is our and facilities for the benefit of our clients, pleasure to report that Coastlink has most notably through the enhancements achieved some fantastic outcomes over the made to our Woy Woy Activity Hub. past financial year. The way we deliver our supports is also During this time, we have welcomed Lynne becoming increasingly flexible, with a larger Graham as our new CEO, and successfully variety of activities on offer, and we are achieved our Aged Care Accreditation. continuing to investigate further opportunities to enhance our accommodation options. Together with our Chair and Board, Lynne has been steadily focused on streamlining We would like to take this opportunity to our internal processes and procedures, and thank all of our dedicated Board Members for finding new ways to improve efficiencies providing their skills and expertise to support within our organisation. the strategic growth of our organisation over the past financial year. By embedding a culture of continuous improvement, we are confident Coastlink will Your ongoing commitment to good remain a sustainable and innovative governance has been instrumental in leading provider on the Central Coast. our organisation into its next chapter. 02