Their main goal was to introduce a First Time Right (FTR) programme, and for that they would need access to usable, useful, impactful data. FTR means that the output of a process is right every time, from the first time. This will never be possible without measuring current processes, understanding them, and improving them. They needed good quality, usable data and they needed to put it to use. This GloboBake visionary needed to employee DMAIC or: Define Defining the problem is simple enough. Our employee looks at the global data for bread production and sees that there is too much wastage in production. Something, whether that’s the machinery itself, a lack of training in staff, or any other factor, is resulting in a less than 100% success rate in their baking processes. Measure Measuring the processes involved, seeing the resources used and the people engaged in it will begin to build a picture of what the issues are. Data on when errors occurred, where, and what reasons were logged for them, all need to be collated and compared to find patterns and potential hotspots for trouble. This data could be reported in technical terms from the machines themselves. It might be delivered by shop floor managers or in feedback from employees. It could be logistical data from throughout their supply chain. Each data point could be delivered in different ways, in different values, and for different reasons. Their digital platform would need to be able to handle such a wide variety of data, both ingesting it and returning it to our GloboBake employee in a way they could make use of. Analyse Analysing all this data is where the usability jumps up a notch. Everything we’ve mentioned above can be collected with relative ease. But, making these data points usable is another thing. A digital platform that enables its users to find trends, compare and contrast data sets from unique sources, and to map out patterns is one that makes analysis available to everyone. SHOP FLOOR CONNECTIVITY ACROSS YOUR SUPPLY CHAIN Define > Measure > Analyse > Improve > Control